Every business wants its employees to love their jobs and their workplaces. Not all businesses, however, recognize that this goal is as important as obtaining maximum profits and meeting the business plan targets. Indeed, securing employee engagement with their jobs and workplace is perhaps the most important investment you can make in your businesses success.
Helpful tips to motivate call center agents, boosting morale and improving productivity . 70% of Americans in the workforce feel disengaged in their job. This includes call center agents who, according to a Quantum Workplace study, are among the least engaged at work. This comes as no surprise. Call center agents are expected to handle huge volumes